MIX & MASTERING

📁File Delivery :
- At checkout, please include a download link to your individual WAV files in the “Notes” or “Instructions” section
- You can use any file-sharing platform
- Send only clearly named and well-organized individual stems
- Do not include any group stems
- Double-check that the folder you submit contains only the final and correct stems you want me to mix, with no duplicate files, as everything will be used exactly as provided
- I highly recommend checking your stems by placing them in a new empty project to make sure everything sounds exactly the way you want before sending

➕ Available Add-ons :
- Express Delivery (24h)
- Additional Version (Extended Mix, VIP Edit, etc.)

🚨Stem Requirements :
- Each individual stem must have its sound design, stereo placement, and gain staging fully finalized so I can focus purely on the technical aspects of the mix (no sound design or creative effects will be applied on my end)
- Stems must be provided without any clipping, both individually and when summed together in a blank project (no red peaks on any stem or on the master channel)
- I will not edit, cut, or move any stem, so make sure everything is properly placed before sending
- The master channel and all group tracks in your production session must be completely free of any processing, automation or creative effects as I only work with individual stems
- No restoration tasks are performed, all stems must be delivered clean, with no clicks, pops, crackles or unwanted distortion
- AI-generated stems or stems resulting from AI extraction, which typically contain digital artifacts such as reconstruction noise, harmonic tearing, missing frequency bands, transient smearing, phase instability or spectral holes, are not accepted

🎚️ Stem Policy :
- Consolidated grouped stems (e.g. all hats in one stem) are welcome if it helps keep the session clean and efficient
- However, deliberately merging multiple unrelated elements into a single stem to reduce stem count is not accepted, as it prevents separate processing or volume automation afterward

⏱️Delivery Time (Single Track) :
- Orders are delivered within 5 business days, starting from the next business day after the order is placed (or from the date the files are validated if the original submission had issues)
- If you need your master urgently, please add the 'Express Delivery' option to your shopping cart during checkout

⏱️ Delivery Time (Multiple Tracks) :
- If you order more than one mix, each track will be delivered separately with up to 5 business days per track (this ensures the highest quality for every project)
- You’ll receive each track as soon as it’s done (there’s no need to wait for the full batch to be completed)

🔁 Revision Limits :
- Each mixing order includes 2 revisions
- Revisions, whether included or extra, are available for 10 calendar days starting from the delivery of the file, the order is considered completed after this period
- Extra revisions must be purchased through the “Extra Revision” service (10€ per revision)

🔄 Revision Policy :
- Revisions cover minor mix or master adjustments and occasionally a stem replacement if it's similar and fits the existing arrangement
- Any major structural changes, large-scale stem updates, or testing new production ideas by sending multiple alternative stems will be considered a new version and will be billed as a new service
- Adding new stems, layers or instruments after the mix has started is considered an arrangement update and will be charged 10€ per new stem, regardless of the original stem count

💰 Bulk orders :
- Custom quotes are available for large orders only (over 3 mix & mastering projects), please use the contact form before ordering

📩 Support & Communication :
- All communications are handled exclusively from Monday to Friday, between 09:00 and 19:00 (CET)

✔ Terms & Conditions :
- The client is responsible for checking their stems before sending them and ensuring that they meet the requirements clearly listed above, if the stems do not comply with these requirements, any unwanted result in the mix or master is entirely the client’s responsibility, as the source itself is compromised
- If the delivered stems are incorrect or not finalised once the work has started, this is entirely the client’s responsibility, any correction will be treated as a revision.
- Any request that involves modifying the mix or the mastering chain, whether it affects levels, balance, compression, dynamics, tone, stereo image, or overall loudness, is considered as a revision
- I reserve the right to cancel any order if the stems do not meet the minimum balance and preparation required for a technical mix
- By ordering, you confirm that you have read and accepted all terms and conditions, including delivery times, revision policy, technical requirements and the right to refuse or cancel an order if the stems does not meet the required technical standards